Privacy Policy
Last updated: January 10, 2026
Introduction
Re·Covered ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
- Account information (name, email address)
- Profile information you choose to provide
- Communication preferences
Item Information
- Details about items you register (photos, descriptions, serial numbers)
- Ownership history and transfer records
- Insurance and valuation data
Usage Information
- Log data and device information
- Cookies and similar tracking technologies
- Usage patterns and feature interactions
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process ownership transfers and verify transactions
- Send alerts about stolen items in your area
- Improve and personalize your experience
- Communicate with you about updates and features
- Detect and prevent fraud or abuse
- Comply with legal obligations
Information Sharing
We may share your information with:
- Other Users: When you choose to make items public or participate in the community
- Service Providers: Third parties who help us operate our platform (payment processors, cloud hosting)
- Law Enforcement: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We never sell your personal information to third parties.
Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Export your data in a machine-readable format
- Objection: Object to processing of your data
- Restriction: Request limitation of processing
To exercise these rights, visit your Privacy Settings or contact us at privacy@recovered.com
Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no system is 100% secure, and we cannot guarantee absolute security.
Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized features. You can manage your cookie preferences in your browser settings or through our cookie consent banner.
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@recovered.com
Data Protection Officer: dpo@recovered.com